Dealing with Resistance to Change

no on the handBy Joanie Connell

Change is inevitable, especially in today’s business world. Yet so many people resist it! On the one hand, it is natural because change often requires us to grow and we, as humans, are built to be comfortable in homeostasis. In other words, it’s easier to stay the same than it is to change. Change is scary and new and we don’t know if it will be better or worse.

Modern organizations are looking for “change agents”—people who embrace change and facilitate it in other people, structures, and processes. As a change agent, however, you will undoubtedly receive lots of resistance from other people who like things as they are. It’s important to be able to identify resistance and work through it with others. Here are seven typical forms of resistance for you to recognize. Continue reading Dealing with Resistance to Change

October 9th Rady Center for Leadership Assessment

“A structured leadership assessment experience offers an opportunity to demonstrate skills and capabilities in a challenging environment and to receive feedback on that performance. The Center for Leadership Assessment (CLA) offers programs that identify and improve upon these competencies.”

When: October 9, 2014

Where: Rady School of Management, University of California, San Diego

For more information, visit Rady School of Management.

Emotional Intelligence Improves Millennial Communications at Work

babies crying

By Joanie Connell

A mom confided in me she had gotten so frustrated with her 7-year-old daughter that she started crying. She said that once her daughter saw her crying, her daughter immediately stopped misbehaving and came over and held her to comfort her. The mom was beating herself up for letting that happen, but I offered a different perspective. Look at what the daughter learned from that experience. Her behavior frustrated someone so much that it led them to cry. When someone cries it’s good to comfort them. And, the mom got over it and was fine after that. How empowering to the daughter to see how someone can get upset and get over it. How educational to understand how her behavior can affect the emotions of others and vice versa. Continue reading Emotional Intelligence Improves Millennial Communications at Work