by Joanie Connell | Jul 14, 2026 | AI, Blog, Communication, Leadership, Listening, Technical Leaders
Artificial intelligence is not only changing how we work, it’s also changing how we communicate with each other. Ironically, as AI gets better at generating words, many organizations are finding it harder for people to connect. Friction occurs when technical...
by Joanie Connell | May 9, 2024 | Communication, Flexible and Limber, Leadership, Listening
I was in an executive meeting not too long ago and one of the other team members wanted to raise the cost of the company’s biggest product. I was strongly opposed because I thought it was already too expensive and I was concerned that we’d lose sales, or at least...
by Joanie Connell | May 31, 2023 | Communication, Emotional Intelligence, Listening
During a critical team meeting at a fast-paced tech startup, Miguel, a zealous programmer, openly criticized his coworker Victoria’s proposal. “This plan is ridiculously flawed and unworkable. I can’t believe you wasted our time with this,” he...
by Joanie Connell | Feb 25, 2022 | Communication, Technical Leaders
Technical leaders often tell me that they are told they need to learn how to communicate with non-technical people outside of their teams, but the reverse is not true. Non-technical people are rarely told they need to learn how to communicate with technical people....
by Joanie Connell | Oct 24, 2019 | Blog, Communication, Employee Engagement and Retention, Leadership
Remember when computerized communication technology first came into being? If you’re too young to know what that was like, it was magical! We went from waiting impatiently for the mail carrier or staying near the phone to receiving emails and texts in minutes or...
by Joanie Connell | Mar 2, 2017 | Blog, Communication, Leadership
For most of us, it’s hard to say “no”—if not all of the time, at least in some situations. One such situation is when you think it might harm your career. Ironically, sometimes, not saying “no” might actually hurt your career more. For example, it’s important to say...
