by Joanie Connell | May 31, 2023 | Communication, Emotional Intelligence, Listening
During a critical team meeting at a fast-paced tech startup, Miguel, a zealous programmer, openly criticized his coworker Victoria’s proposal. “This plan is ridiculously flawed and unworkable. I can’t believe you wasted our time with this,” he...
by Joanie Connell | Feb 25, 2022 | Communication, Technical Leaders
Technical leaders often tell me that they are told they need to learn how to communicate with non-technical people outside of their teams, but the reverse is not true. Non-technical people are rarely told they need to learn how to communicate with technical people....
by Joanie Connell | Oct 24, 2019 | Blog, Communication, Employee Engagement and Retention, Leadership
Remember when computerized communication technology first came into being? If you’re too young to know what that was like, it was magical! We went from waiting impatiently for the mail carrier or staying near the phone to receiving emails and texts in minutes or...
by Joanie Connell | Mar 2, 2017 | Blog, Communication, Leadership
For most of us, it’s hard to say “no”—if not all of the time, at least in some situations. One such situation is when you think it might harm your career. Ironically, sometimes, not saying “no” might actually hurt your career more. For example, it’s important to...
by Joanie Connell | Oct 4, 2016 | Blog, Communication, Emotional Intelligence, Parenting for the Workplace
An eighth grade girl had a concussion and dropped her books at school. An eighth grade boy walked by her and laughed at her in front of his friends. Did any of them stop to help her? No. As parents, we’re mortified to know our sons and daughters are...
by Joanie Connell | Aug 17, 2015 | Blog, Communication, Leadership
Guest Post by Jennifer Kahnweiler In a discussion I once had on HuffPost Live, we spoke about how preparation helps when introverts attempt to make friends. It occurred to me that building relationships at work also relates to preparation. In fact, the quiet...
